Vijay Empire - Privacy Policy

Effective Date: 22-May-2025

This Privacy Policy explains how Vijay Empire ("we", "our", or "us") collects, uses, shares, and protects your personal information when you use our application.

1. Information We Collect

We collect the following personal information from users:

Full Name
Email Address
Mobile Number
Country, City, Society Name, House Number
Family Members, Visitors, Daily Helpers, and Vehicle Details

2. How We Use Your Information

We use the information to:

Register and verify user accounts
Send OTP for authentication
Enable users to manage their profiles, visitors, and passes
Support internal communication and society management
Send notifications and service updates
Display resident directories (house number, phone, etc.) for internal use only

3. Sharing of Information

Your profile and contact details may be visible to other verified users in your society. We do not sell or rent your information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access. However, no system is completely secure.

5. User Controls and Choices

You can update or delete your information through the app. If you wish to deactivate your account, please contact our support team.

6. Data Retention

We retain your information as long as your account is active or as needed for administrative and legal purposes.

7. Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of significant changes through the app or email.

9. Contact Us

If you have questions or concerns about this policy, contact us via the app’s Help Desk or email: info@smgroup.com.